11/3/2022 0 Comments Quasar air conditioners
Describe the scalability of the cooling devices, and how this is reviewed and managed? Main data center floor is cooled by a total of 88 tons of capacity. Quasar has both a primary and independent backup thermal system. Do the air-conditioning systems have adequate excess capacity to permit failure of certain air conditioning components such as a compressor? Yes. This test evaluates our transfer switch and our ability to run completely off-grid. #Quasar air conditioners full#When was the last full power outage simulation, and what were the results? July 19th 2010, performed at random by EnerNOC. Power conditioning is evaluated during loss of power tests which are conducted at random intervals by a third party without our prior notification. What is the process to test the UPS system, and how often is this performed? Batteries are self-tested every month. #Quasar air conditioners generator#In addition, we have a second generator that feeds the UPS. The generator requires approximately 30 sec. The automatic transfer switch (ATS) transfers load from utility to generator. Uptime varies between 15 and 30 minutes depending upon the load demand. How much up-time do the UPS devices have in case of full power outage? Separate battery strings exist to support each UPS. If a threshold is breached a ticket is generated and a course of action to remedy the problem is put into effect. Each UPS is monitored via the xslot communication card with SNMP traps to monitor conditions. Describe the alerting mechanism for UPS devices and how UPS alerts are managed. Customers with “A” and “B” string power are supplied from completely separate UPS devices for their respective circuits. Are there redundant UPS devices in place to handle failed UPS devices? Each UPS supplies power to its own distribution panel and is equipped with a maintenance bypass, which allows continuous power to customers in the event of a UPS failure or planned maintenance requiring the UPS to be taken off-line. #Quasar air conditioners software#This is monitored continuously by our in-house software system. All power is monitored constantly through metered PDU strips and we restrict total AMP usage to 80% of UPS capacity. B-string UPS power is fed by an Eaton 9355 UPS which will be run in parallel with another device as our needs expand. Additional UPS machines are added as needed to support customer growth. All Data Center power is conditioned after it comes into the facility. The Building itself is on two redundant CenterPoint grids with a total available footprint of 13MW of power. Describe the scalability of the Power systems and how this is reviewed and managed. Data Center processes and procedures are conducted monthly with the VP of Operations, Network Operations Center Manager, and General Manager. How often are audits or reviews performed on the data center processes and procedures?Please show evidence of the audits performed. Review of logs is made every shift changeover. Access is physically controlled 24 hrs/day, 365 days/year. How often are the logs reviewed for un-authorized physical access to the data center facility? No unauthorized entry is allowed. #Quasar air conditioners plus#Quasar security includes continuous video surveilance from the NOC, key card access, cabinet key, and combination locks, plus cage space and 24-hour manned building security. How is access to the data center logged? (example, electronically, physical sign-in) Data Center login is conducted both electronically per the Lakota Standard Operating Procedures and physical sign-in. In reference to The Uptime Institute definition of “Industry Standards Tier Classifications”, which Tier level is most reflective of the current data center’s construction and operating practices? Tier III capable per the TIA-942 standards based on Quasar’s redundant capabilities. Has the data center facility been certified by a Third-Party certification process? Yes, a SAS70, Type II Audit was completed in 20 and a SSAE16, Type II Audit completed in 2012, 2013, and 2014. What forms of payment do you accept? We accept Visa, Mastercard, American Express, Discover card and Paypal Where are your server’s located? Our servers are housed in the Quasar Data Center facility located at 1001 Texas Avenue, Houston, Texas Do you offer 24/7 support? Quasar Data Center is manned 24/7 and all Phone, Email, and support ticket inquiries are forwarded immediately to our Network Operations Center. How long does it take to get my account setup? All shared and reseller accounts are setup instantly upon payment! VPS and dedicated server’s normally take 24-48 hours or less for provisioning and setup, upon approval from our billing department.
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